Matrons are virtually omnipresent throughout the House and throughout the day. Not only do they oversee the smooth running of domestic arrangements, they have huge contact with the boys or girls and each knows each other as members of a family do. Problems may range from homesickness to lost socks or requests from, "are you coming to see me in the play?" to "Do you have you a spare tea bag?". Through discussion with the Hm many potential problems are nipped in the bud.